Due to the current circumstances regarding the COVID-19 situation, we inform you that the Reservations for the 2021 Season will be conditioned to the measures and Protocols that the Government and the Health Authorities adopt with respect to the Management of COVID-19 in Hotels. These protocols and rules may CONDITION OUR OPENING, OUR TEMPORARY CLOSURE and the conditions of the Hotel Services.
After the World Health Organization declared COVID-19 a pandemic (March 11, 2020), consumers CANNOT consider the consequences of said pandemic on their Reservation at our Hotel as UNEXPECTED or UNFORESEEN.
WE INFORM you of the possible consequences in the event that the Hotel Montreal had to cancel your Reservation due to the measures and Protocols that the Government and the Health Authorities adopt with respect to the Management of COVID-19 or by the Hotel’s own decision depending on the evolution of the pandemic.
Under EU consumer protection legislation, operators have an obligation to act with professional diligence and not mislead consumers about their rights or make it difficult for them to exercise them. Therefore, and especially from March 11, 2020, it is expected that consumers will be informed about the possible consequences for their reservation if they decide to cancel their trip or if the provider had to cancel the accommodation. National legislation may establish that when cancellations or restrictions in the provision of the service are due to reasons of force majeure, such as the COVID-19 epidemic, Consumers or Customers will not have the right to request compensation for additional costs or damage. In this type of situation, national legislation may also provide that consumers are offered (and even have to accept) a voucher for the subsequent provision of the service they have paid in advance (including advance payments made as a guarantee of the reservation).
Therefore, we inform you that if any of the circumstances described above occurs, the Hotel Montreal will proceed to CANCEL the Reservation, without the right to request any compensation. If you have pay in advance as a guarantee or signal of your Reservation, it will be refunded and you will proceed to CANCEL it, without the right to request compensation.
Send us your reservation/inquiry
we will answer as soon as possible.
If you prefer to book through our Booking Agency
Please take note:
Bookings will have to pay a 25% of the total stay in our Hotel in advance. This can be done by credit card or bank-transfer.
During Festivals like FIB, Rototom etc we will have to charge the total of your stay in the same manner, credit card or bank-transfers are welcome.
DESCRIPTION OF PRODUCTS AND PRICES:
We try to be as accurate as possible. However, we cannot guarantee that the price, descriptions or any other content on this website is accurate, complete and up-to-date without any errors. For reasons beyond our control, prices or other errors may be inaccurate. All reservations requested from this website are reviewed before being accepted.
We publish our Official Rates on the Web and in Printing Brochures in October / November of each year and we never modify them upwards based on the occupation.
If for any reason there is an error or inaccuracy in any price published on the Web or in the Booking Engine and we detect it after your purchase, we will notify you when reviewing and confirming your reservation. You can cancel your reservation without any expenses and we will refund the amount advanced, if you were not satisfied with the correct price that we indicated.
We take the necessary measures to ensure that the information on this website is accurate at the time you see it. All information is provided in good faith and we apologize for any errors or omissions.