TERMS AND CONDITIONS OF THE USE OF THE WEBSITE
HOW TO MAKE THE PAYMENTS FOR THE CONFIRMATION OF YOUR RESERVATION:
We have several possibilities for you to make the payments of the confirmation of your reservation. We understand that you do not want to use your credit card to make your reservation, or you may prefer a more comfortably payment method.
These are your options:
Secure Server (SSL):
When you make an online reservation, you can write and send us the details of your credit card with total security. All the information that you transmit to us from our reservations page is encrypted. It is a secure data transfer and we guarantee that absolutely nobody will have access to your personal data.
You can book by phone or e-mail and send us a wire transfer as a signal to confirm your reservation. The data of our bank and its conditions, will be provided once we receive your reservation request.
When do we confirm the reservation?:
At the moment of receiving your reservation through our booking engine or wire transfer, we send you an e-mail with the confirmation.
Do we collect personal information from you?
When browsing this website, we do not collect personal information from you. The only way we can receive any type of information is for you to provide it to us through the contact or reservation pages.
Where is your personal information stored?
All personal information is stored in secure databases to prevent unauthorized access.
When you visit our website and send us an electronic message, you are communicating with us electronically. And you agree to receive our information in the same way. We will contact you via email. You agree that all agreements, notices, notices and communications that we provide you in an ‘electronic’ way will satisfy any legal requirement that these communications should be in writing.
In case you provide us with personal data and as provided by the Organic Law 15/1999 on Protection of Personal Data, we inform you that your data will become part of the Hotel Montreal’s file, whose purpose is to comply with the legal obligations in force, as well as inform you of promotional offers; these data will NOT be transferred to third parties. Likewise, we inform you that you can exercise the rights of access, rectification, cancellation and opposition to your data by sending an e-mail to the address.
Our cancellation policy is only a guideline, we review each case individually. Read carefully and print the cancellation policy that you will find on our website.
DESCRIPTION OF PRODUCTS AND PRICES:
We try to be as accurate as possible. However, we cannot guarantee that the price, descriptions or any other content on this website is accurate, complete and up-to-date without any errors. For reasons beyond our control, prices or other errors may be inaccurate. All reservations requested from this website are reviewed before being accepted.
We publish our Official Rates on the Web and in Printing Brochures in October / November of each year and we never modify them upwards based on the occupation.
If for any reason there is an error or inaccuracy in any price published on the Web or in the Booking Engine and we detect it after your purchase, we will notify you when reviewing and confirming your reservation. You can cancel your reservation without any expenses and we will refund the amount advanced, if you were not satisfied with the correct price that we indicated.
We take the necessary measures to ensure that the information on this website is accurate at the time you see it. All information is provided in good faith and we apologize for any errors or omissions.
In case of discrepancy, the SPANISH version will prevail.